Since Epic implemented its quarterly upgrade model, many analysts find themselves in a continuous flow of Nova notes, Sherlock tickets, and the balancing act of responding to current users’ requests and concerns as they approach another time for change and adaptation. While quarterly improvements mean fewer changes all at once (and an easier way to keep up with all that may be offered), it does require analysts and end users to accept that their workflows and tools may change more frequently. Whether they see this as a positive or not is dependent on their role and involvement in the system.
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