Workday Post-Production: Where Digital Transformation Really Begins
Your organization has made it: you’re live on Workday! But now that the excitement of the go-live moment has passed, you’re likely wondering…what’s next?
Post-production is just the beginning of true digital transformation. Achieving success may require some help with configuring business processes, optimizing functionality, and adding new enhancements as your business needs evolve.
Adapting to new ways of working
After going live, end-users will have an adaptation phase to the new way of working. The shift to post-production requires a new mindset for everyone because the journey is as important as the goal. With processes and data shifting from paper-based to living in a single system, there is a learning curve, and you’ll need support when issues arise. Have a plan for training and consider the availability of resources and skills of the team. Think of how you’ll empower users to make their job easier and more efficient.
Optimizing and maintaining
Once your teams are familiar with the new way of working, focus can shift to optimizing and enhancing your Workday solution. Developing new reports, configuring updates, and implementing new modules are all ways to get greater value from your software. For example, your organization might currently use Workday HCM, but do not have the learning module. As teams become more familiar with the platform, there will be a desire to grow and optimize the technology to do even more.
Planning for success
While many organizations wait until after the go-live event to think about post-production support, it’s never too soon to explore your options. While you may not anticipate immediate needs, team members may leave, projects might require special skills, or business needs might create demand that outpaces the ability to support projects in a timely manner. Knowing who offers end-to-end support or certified resources with tenant management experience can ensure you’re prepared prepare for any needs that arise.
Achieving operational success with any technology deployment requires thinking about how you will support your organization on day one, month one, and beyond. Ensure you are set up to maximize adoption and take advantage of the great innovation that is part of your organization.
Avaap is a Workday Application Management Services (AMS) partner with an experienced consulting team available to discuss your organization’s readiness to support and thrive with Workday.