STORIES & SOLUTIONS FOR THE MODERN BUSINESS USER

I was recently sitting in a business meeting with some of my company’s leadership, discussing our financial performance and our future. I heard things like:

Just over a decade ago, doctors in the U.S. updated patient files by hand and stored them in color-coded files. Thankfully, technology enhancements have made way for more effective and accurate alternatives. EHR adoption grew to nearly 96 percent, mainly due to government EHR incentive programs.

Going to the hospital is not like going to the supermarket, but it should be. Follow along:

Upgrading an EHR is a necessary and important process that helps to ensure the long-term success of your IT investment.  Upgrades can be required by your vendor for good standing or for support purposes, but your organization can also use an upgrade to increase productivity, functionality, usability, and end user satisfaction.

As any physician using Epic knows, the need to maintain an accurate and updated provider database is incredibly important, but it’s laborious and hard to manage with manual methods. Data accuracy and quality is a top challenge compounded by multiple sources of the truth and areas for entry into the organization’s database.

By 2018, there will be over 2,800 retail health clinics in the U.S., nearly 50 percent more than in 2014. Traditionally, retail clinics offered a limited array of services focused on treating mild or seasonal medical issues, such as illness, preventative care and vaccinations, and basic low-level health services. As their popularity has steadily grown, due to their convenience when a problem may not be seen as important enough for a primary care visit, walk-in availability, and extended hours of operation, retail clinics have to accommodate the rise in patients. Now, these companies have shifted their focus towards expanding services, investing in technological capabilities, and growing patient volume.

Having your HR technology strategy align with HR and business strategies might make other organizations green with envy, but achieving a seamless implementation requires more than just luck. Since St. Patrick’s Day shouldn’t be your only four-leaf clover day, we’re here to help you make your own luck and ensure your next project is a success.

I recently had the pleasure of attending a lecture and discussion at MATTER, Chicago’s healthcare startup incubator and innovation lab led by Liz Connelly, JP Morgan’s head of commercial healthcare banking. The session focused on key trends and insights discussed throughout JP Morgan’s Annual Healthcare Conference.

The business world has changed in everything from statutory and regulatory policies to how people work, placing new demands on the ERP system. But the more process and technology change, the harder it is for legacy systems to keep up.

Craig Joseph, MD, is Chief Medical Officer at Avaap where he works with healthcare leaders to implement and optimize EHRs in order to increase physician satisfaction, improve efficiency, and ensure full value of the technology.