The go-live date is a moment of great anticipation. It’s the final stretch of an implementation – a culmination of weeks, months and sometimes years of work – and a time that marks the difference between before and after in transformation initiatives. Even with careful planning, sometimes substantive changes impact the go-live date.
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Change analytics is an evolving space and having the chance to talk about the subject at ACMP Global Connect led to great discussions with change practitioners around the globe. One key theme during many of our conversations focused on change fatigue, the resistance or passive resignation to organizational changes on the part of an employee. Change fatigue continues to be one of the more challenging concepts to measure, as everyone has a different threshold for where they reach the point of being fatigued. However, much like an athlete, there are ways to train for change, including increasing organizational and personal change resilience. Change resilience is easier to measure, as we can use an individual's historical performance and reactions to change to understand where an organization needs to continue to build change muscles.
The Avaap Higher Education team was thrilled to be back at the Ohio Higher Education Computing Council (OHECC) Annual Conference this year! After a two-year hiatus due to Covid-19, it was great to see Ohio higher education leaders in person again. This year’s conference focused on transforming for the future, with the use of technology on campus and the impact it has on student success dominating discussions.
Throughout 2021, the Avaap change management team presented webinars on topics from leading through change in the public sector to how analytics can improve change initiatives. As we prepare to say goodbye to 2021, we asked our change management presenters to share one more thing about improving the change management process.
by Tashira Bommer and Josh Kuhlman
Leaders often ask, “How do I know my efforts to drive adoption are working?” The short answer is, you get what you measure. The longer answer is monitoring change readiness and measuring its impact in a structured, purposeful manner will help you:
By Michael Sponhour, Molly Hood, and Leslie Heilman
Understanding current state, “as-is”, is vital to the change story because you need the starting point in order to communicate where you are going. Think of current state as the beginning of the roadmap to take you from current state, through the “messy middle” (transition), and on to the future state.
Key among concerns with Novel Coronavirus COVID-19 is its rate of contagion and deadly effects on those susceptible. Recognizing that every day matters in flattening the curve, the Ohio Department of Health is increasing transparency to citizens, and using data to show if social distancing, raised awareness for proper hand-washing, travel restrictions, and other measures are buying more time for the state health systems as they prepare for potential waves and surges of the disease.
Earlier this week, I had an opportunity to sit down with Jeff Brown and Jason Wood from Avaap (formerly Navigator Management Partners). Avaap is an Alteryx partner and they are currently working with the state of Ohio to help run the InnovateOhio Platform.
Navigating change management in any sector presents challenges such as maintaining employee engagement or training and communication. Regardless of sector, the overarching goals of change management are to increase the likelihood of project success and minimize risk and disruption. Implementing change management in the public sector does, however, come with some unique challenges.