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STORIES & SOLUTIONS FOR THE MODERN BUSINESS USER

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    Change Management

    Calling All Experts: SMEs for Change Success

    Harli Manuel and Carolyn Konicki

    While most change initiatives differ in many ways, some of the most critical players in driving effective change are the subject matter experts (SMEs). A SME is an individual who possesses historical knowledge or expertise about a particular part of the business or the change initiative taking place. SMEs are valuable to change initiatives and change management partners in many ways. Some notable examples of how an individual identified as a SME can play a vital role in driving change are:

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    How to Engage Your Sponsor in 10 Ways

    While no two change initiatives are the same, there are some basic, fundamental hallmarks of change management that can be applied to any scenario that will help ensure a successful transformation.

    The focus of this blog centers on a very critical change element: Executive Sponsorship. Or rather, how to establish and build trust with your executive change leader or sponsor.

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    All Aboard! Engaging Employees During a Transit Industry ERP Implementation for a Successful Product Delivery

    Roadblocks abound in any ERP implementation, especially for transit organizations transforming their back-office systems to cloud-based ERPs. Why? While these agencies provide critical infrastructure services, they often face distinct challenges that add complexity to an enterprise-wide digital transformation project including:
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    Understanding Your Change Maturity

    Change has always been hard. But now, change has become a constant. Market disruptions, shifting consumer preferences, and technological advancements are pushing companies to evolve and adapt faster than ever before. This means the ability to lead your employees through change is paramount to success.

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    Graduating Higher Education into the Digital Era: The Importance of People Readiness

    Throughout my years working in higher education, I have been fortunate to be a part of several graduation ceremonies. I love the celebration, joy, and especially hearing the journeys that students have experienced in achieving this milestone. Stories that are filled with unique and transformational experiences, with challenges and obstacles overcome, making plans, and then rewriting those plans, often several times over. In short, they are stories of triumph. With my background in student success, I pay particularly close attention to the support systems students mention, the guidance and advice they received, the planning entailed, and how they navigated their journey.

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    Preparing for Media Exposure During Your Transformation

    Organizations worldwide are executing aggressive business strategies to leverage technological advances to integrate and simplify business processes, move crucial data to more secure cloud-based solutions, upgrade digital capabilities, and unify transactions across their digital footprint. These large-scale transformations often require significant resources and as such, often attract the attention of the media, public, community activists, and watchdog groups.

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