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New ERP systems are the catalyst for growth and change but success is more than getting the technical implementation right. When Hinds Community College made the move to Workday, their chief technology officer said they would do one thing different if doing it over again: bring change management into the process earlier.
The go-live date is a moment of great anticipation. It’s the final stretch of an implementation – a culmination of weeks, months and sometimes years of work – and a time that marks the difference between before and after in transformation initiatives. Even with careful planning, sometimes substantive changes impact the go-live date.
Music has many benefits – from improving memory to reducing depression and stress. Why not let it benefit your digital transformation efforts? We wrapped up the top hits and best practices to guide your ERP implementation project to top the charts.
Change management is our business.
One change management trend that is getting a lot of attention, and we are seeing in our own experience, is organizations working to establish change as part of their company culture.
Innovation is defined as “a new idea, method, or device,” according to merriam-webster.com. It sounds so simple, yet the complexity behind it can be mind-boggling.
Change analytics is an evolving space and having the chance to talk about the subject at ACMP Global Connect led to great discussions with change practitioners around the globe. One key theme during many of our conversations focused on change fatigue, the resistance or passive resignation to organizational changes on the part of an employee. Change fatigue continues to be one of the more challenging concepts to measure, as everyone has a different threshold for where they reach the point of being fatigued. However, much like an athlete, there are ways to train for change, including increasing organizational and personal change resilience. Change resilience is easier to measure, as we can use an individual's historical performance and reactions to change to understand where an organization needs to continue to build change muscles.
Last weekend, I was sorting through old notes from my college business classes and I came across a picture of cheese. Obviously, this caught my attention. The notes covered highlights from the book Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life by Dr. Spencer Johnson.
You may be wondering, “what do dolphins and whales have to do with data and analytics?” Academic David Feeny first made the comparison between dolphins and whales with business by explaining that dolphins surface frequently to take short breaths and maintain contact with the rest of the pod. Whales on the other hand stay submerged for longer, meaning when they need to take a breath it takes more effort and is longer. Dolphins, not whales, set the example for sustaining change.
The last two years have been filled with disruption and change, requiring organizations in all industries to quickly pivot and adapt to changing employee and consumer needs. When uncertainty is the only certainty, organizations must rethink how they build community, strengthen relationships, coach and mentor, and reinforce shared purpose and culture.