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In our last blog post, we covered what is CISOM and why you should care. In this post we will look at how a hospital or health system advances through the eight-stage model. When your hospital decides to start the CISOM journey, they can partner with a HIMSS Analytics certified partner for support of the process and to create a roadmap for outcomes improvement.
TL;DR
The COVID-19 pandemic illuminated many areas in healthcare that need innovation, some of the most glaring catalysts for change being supply chain disruptions, stock shortages, and rising procurement costs. According to industry analyst Gartner, the total supply chain cost to serve a health system averages 37.3 percent of the total cost of patient care. As health systems and medical centers look to lower supply chain costs and build a more resilient supply chain, there are key areas modern ERP is helping hospitals and health systems improve supply chain management (SCM).
The ongoing COVID-19 pandemic has created an urgent push for digital transformation. For many health systems, this strategy starts at the heart of the organization, the ERP.
Midway through 2021, and it is shaping up to be a large year for transformation in the healthcare industry. The industry has seen a large push for telehealth options and growing ways for patients to be in charge of their data on the front-end, but what technology innovations are healthcare leaders focusing on in human resources, financial management, and supply chain?
If there is one positive from the pandemic, it’s that it has exposed opportunities for improvement in supply chain management. Healthcare leaders have faced a variety of challenges over the last several months from standing up virtual care programs to maintaining proper levels of PPE, ventilators, and medications. While patient safety remains a priority and is evidenced through limited visitors, enforcement of precautions, and more options for virtual care, supply chain optimization is advancing on the c-suite agenda and for good reason: Effective supply chain performance directly links to patient outcomes and clinical safety.
Hospitals and healthcare organizations face the increasing challenge of managing escalating costs while striving to deliver exceptional patient experiences. Looking to the supply chain and using data can help organizations identify waste and opportunities to trim costs. Connecting supply chain data with labor and other expenses provides more accurate insight into what it costs to treat a patient, linking care to quality. It also ensures that the hospital is equipped with the right materials, where and when they’re needed, especially important in the wake of the global pandemic.
Gartner recently released its Top 25 Healthcare Supply Chains list which recognizes healthcare organizations that are leading in improving patient care at sustainable costs. These organizations continue to show notable improvements connecting financial health, performance, and supply chain success.
Consumers are always looking for the most bang for their buck, and with rising medical costs, this concept is no different in healthcare. While patient satisfaction is complex and can be influenced by a number of things, it is known that it’s highly influenced by what the patient experiences. With increasing use of social media, patients can spread news quickly when they have a memorable experience, good or bad, at a given facility. Centering the focus of your supply chain on the patient will allow them to receive the best quality service possible and increase the number of positive experiences.
Retailers need to be selling as much of their stock at original prices as possible, and yet nearly 30 to 40 percent of all fashion products are sold as markdowns. How can you make sure your supply chain is aligned with the demands of consumers to minimize waste and increase profits?